Cancellation Policy

We understand that plans can change, and we aim to provide a fair and transparent cancellation policy while ensuring that our properties remain available for those who genuinely plan to visit. To make things simple, our policy varies depending on the length of your stay.

Stays of Over 21 Nights

• Full Refund: Cancel at least 60 days before check-in.
• 50% Refund: Cancel between 30 and 60 days before check-in.
• No Refund: Cancel less than 30 days before check-in.

Stays of 7 to 21 Nights

• Full Refund: Cancel at least 45 days before check-in.
• 50% Refund: Cancel between 30 and 45 days before check-in.
• No Refund: Cancel less than 30 days before check-in.

Stays of Fewer Than 7 Nights

• Full Refund: Cancel at least 30 days before check-in.
• 50% Refund: Cancel between 14 and 30 days before check-in.
• No Refund: Cancel less than 14 days before check-in.

48-Hour Grace Period

No matter the length of your stay, you can receive a full refund if you cancel within 48 hours of booking, as long as the cancellation occurs at least 14 days before check-in.

Why These Policies?

We know how valuable your time and money are when planning a getaway, and we’re here to help ensure your trip is a memorable one. At the same time, our homes are in high demand, especially during peak seasons, and longer stays often block a significant portion of the calendar.

When guests cancel close to their check-in date, it can be challenging to find new travelers to fill those dates. For longer stays, this impact is even greater. Our policies are designed to ensure fairness for everyone—providing flexibility for you to plan confidently while giving us enough time to rebook the property in case of a cancellation.

These policies also help maintain the level of care and quality we offer. By ensuring thoughtful bookings, we can focus on providing top-notch service and experiences for all our guests.

We appreciate your understanding and commitment to visiting Teton Valley. If you’re considering a longer stay but aren’t sure of your plans, we recommend booking once you’re confident about your trip.

Travel Insurance

We recommend purchasing travel insurance for added peace of mind. It’s a great way to safeguard your trip against any unexpected changes.

If you have any questions or need assistance, feel free to contact us. We’re here to help and want to ensure your stay with us here in Teton Valley is nothing short of spectacular!